How do HR.info operational/country sites work?
When a natural disaster hits or a crisis unfolds, an emergency-specific HR.info platform can be launched within hours upon the request of OCHA staff on the ground. The HR.info team will put a technical structure in place and provide remote support (attributing manager/editor/contributor permissions, cleaning data, uploading content, etc.) until enough information management capacity is in country to manage the site locally. In parallel, OCHA calls upon the global Information Management Working Group (IMWG) to provide support to their clusters. The HR.info team stands ready to train humanitarian responders online on the use of the platform at any time.
In more than 50 countries HR.info operational sites have already been launched and are managed by OCHA and its cluster partners in country. Contact details of the site managers can be found in every footer of an operational site.
Who is responsible for the content on the site?
Any operational HR.info site provides three different permission levels for uploading content onto the site: managers, editors and contributors. In general OCHA’s Information Manager in country is in charge for maintaining the site, assigning manager permissions to clusters’ information management focal points. Those are responsible for the content that is uploaded and tagged to their specific cluster. The cluster focal points can attribute editor or contributor access to their cluster members in order for them to directly upload content. An editor can publish his/her content directly while a contributor’s content will need to be revised by the cluster manager before publishing it. Any operational information that helps the coordination of an emergency should be shared on HR.info as long as it follow the principles of humanitarian information management and exchange in emergencies, notably: accessibility, inter-operability, accountability, verifiability, relevance, objectivity, neutrality, humanity, timeliness, sustainability and confidentiality (for furhter information please refer to the IASC Operational Guidance on Responisibilites of Cluster/Sector Leads & OCHA in Information Management).
Those same principles apply to the global HR.info sites which are managed by stakeholders, specialising on different topics such as humanitarian leadership, needs assessments, environmental emergencies. Every global site has a focal point that can be contacted by email - the contact details can be found in the left-hand corner of the site (see box below). HR.info is an inter-agency platform benefiting from the accumulated knowledge of the humanitarian community.
[Block for contacting focal points of a site]
What about HR.info’s taxonomy and metadata?
In order to search information across HR.info, data needs to be organized, categorized and stored in a consistent way. Managers and editors are responsible for making this possible by thoughtfully adding metadata to the content they upload. The HR.info platform provides one taxonomy across all sites, which is closely aligned with the taxonomies of other related websites, such as ReliefWeb or HDX.