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Field Survey and Analysis - Survey of affected people & field staff in Uganda


AFFECTED PEOPLE SURVEY - This report covers findings from two surveys conducted in Uganda in December 2017. The first survey looks at the delivery of humanitarian aid in Uganda through the eyes of affected people, with a focus on the quality of services, engagement, and overall progress of the humanitarian response related to the Grand Bargain and as outlined
in the Comprehensive Refugee Response Framework (CRRF).

FIELD STAFF SURVEY - This report analyses data collected from 219 humanitarian staff working in Uganda for United Nations agencies, international non-governmental organisations (INGOs), and local NGOs. It covers views of field staff on a range of topics linked to the performance of the humanitarian system. Data was collected using an online survey tool
between 30 November and 14 December 2017.


Ground Truth developed two survey instruments – the affected people survey and the field staff survey – to measure the implementation and the effects of the Grand Bargain commitments. The goal of the first survey was to gather feedback from affected people on the provision of humanitarian aid and track how their perceptions evolve over time. The second survey collected feedback from field staff on the implementation of Grand Bargain themes and provides a baseline to track progress on implementation and impact of the commitments. In the Ugandan context, additional questions were designed with the input from international organisations to track the practical implementation of the Comprehensive Refugees Response Framework (CRRF) through the eyes of affected people. Closed questions use a 1-5 Likert scale to quantify answers.

Key findings: 

AFFECTED PEOPLE SURVEY - The survey of affected people finds that refugees generally feel safe in their place of residence, free to move within Uganda, and have good relationships with the host community. On the whole, respondents appear to be aware of their rights as refugees and willing to return to South Sudan once the situation has stabilised. The areas of concern include the relevance and awareness of available support, as well as the sense of empowerment to achieve self-reliance and lead a normal life in Uganda.

FIELD STAFF SURVEY - Field staff are generally positive about the implementation of the humanitarian response in Uganda. The allocation and management of available funds by the humanitarian community are also perceived to be well-managed. While field staff indicate feeling well-informed about affected people’s perceptions, they say the refugees need to be consulted more often in programme design. According to interviewed staff members, the localisation of aid also requires more attention from donors and international responders.

Sample size: 
454 refugees, 219 field staff team members
Assessment Report: 
Assessment Questionnaire: 
Publicly Available
Assessment Data: 
Publicly Available
Assessment Date(s): 
30 Nov 2017 to 14 Dec 2017
Report completed
Collection Method(s): 
Structured Interview
Population Type(s): 
Leading/Coordinating Organization(s): 
Ground Truth Solutions
Refugees and Returnees