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Available Services in Sadar Hospital, Ukhia and Teknaf Health Complexes


Following the initial planning in November, the field work was conducted on 3-5 December 2017 with the participation of health sector partners – MOH, IOM, UNCHR, UNFPA, SDC, ICRC and WHO (Annex II). Follow up interviews were conducted on the 21 and 23 December to compliment the initial findings (Annex III).

The main hospital focal points for this activity were District Hospital Superintendent, and the two Upazilas Health Facility Planning Officer UHFPOs of the Ukhia and Teknaf Health Complex. Using the 2016 Bangladesh Essential Health Service Package (ESP), the WHO Service Availability and Readiness Assessment (SARA) instrument, a tool was developed with health sector partners which lists the minimum set of services as defined as a requirement for a public health facility to be considered within a level. The tool encompassed areas of (i) Infrastructure and supply chain, (ii) MNCH and surgical services, (iii) Nutrition, NCD and other conditions, (iv) diagnostics and equipment and (v) Medicines. Experts in the respective areas conducted the data collection in all three facilities.

The findings were complimented by in-depth interviews with the key informants of the hospitals which included the hospital Heads, Resident Medical Officer, department heads, pharmacy, laboratory, etc. Walks through the facility supplemented and verified some information collected.

Assessment Questionnaire: 
Publicly Available
Assessment Data: 
Publicly Available
Assessment Date(s): 
17 Dec 2017
Report completed
Collection Method(s): 
Key Informant Interview
Field Interview
Population Type(s): 
Displaced population
Host communities
Leading/Coordinating Organization(s): 
World Health Organization
United Nations High Commissioner for Refugees
International Organization for Migration
Swiss Agency for Development and Cooperation
United Nations Population Fund
Bangladesh: Rohingya Refugee Crisis 2017-2020