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The Emergency Telecommunications Cluster (ETC) is a global network of organizations that work together to provide shared communications services in humanitarian emergencies. The ETC is one of the 11 clusters designated by the Inter-Agency Standing Committee (IASC).

Timely, predictable, and effective information and communications technology (ICT) services provided by the ETC support improved:

Response and coordination among humanitarian organizations
Operational security environment for staff and assets
Decision-making through timely access to critical information.

Within 48 hours of a disaster, the ETC provides vital security communications services and voice and internet connectivity to assist the response community in their life-saving operations. Within four weeks, ETC services are expanded for continued emergency relief.

Through its ETC2020 strategy, the cluster is evolving from being primarily a service provider, to broker, facilitator and convenor of technology in emergency response.

Learn more about the ETC cluster here.