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Humanitarian Response

Humanitarian Response is a specialised digital service of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) provided to the community as part of OCHA's responsbility under the Inter-Agency Standing Committee's Operational Guidance on Responsibilities of Cluster/Sectors & OCHA in Information Management. Humanitarian Response aims to be the central website for Information Management tools and services, enabling information exchange among operational responders during either a protracted or sudden onset emergency. This global site is complemented by country specific emergency sites that can be accessed through At the global level, Humanitarian Response provides access to country sites and a "one-stop-shop" for global information coordination resources, such as normative products including guidance notes and policies, cluster specific information and data, toolboxes and internet links. At the country level, Humanitarian Response is designed to provide a platform for sharing operational information between clusters and IASC members operating within a crisis. It provides a predictable set of core features that will be repeated on all sites and will host future tools for streamlining information collection sharing and visualisation. As a service of UN-OCHA, all sites are subject to UN Copyright, Terms and Conditions of Use, and Privacy.




Humanitarian Response aims at complementing the information management capabilities of the national authorities and in-country development and humanitarian organisations alike by optimising information availability during an emergency.


Humanitarian Response aims at centralising Information Management tools and services in a unique platform that can be tailored by country or emergency. It is a widely accessible tool and is designed to work on mobile platforms and is available in multiple languages.

The site has been built in such a way that, if required, partners and OCHA sections can develop and integrate additional, specialised components into the core Humanitarian Response site, thereby making them universally available during emergencies (Needs Assessment, Humanitarian Access, and so forth).

Humanitarian Response does not add an additional burden to OCHA country offices rather it replaces existing operational country sites used to share published and raw information alike.

Our partners

Humanitarian Response sites are created and maintained mainly by OCHA field offices and the Global clusters.

The list of OCHA field offices which currently have a Humanitarian Response site is still growing. The up-to-date list can be found on

The list Global Cluster pages using the Humanitarian Response platform can be found on

OCHA is also working to better integrate ReliefWeb and Humanitarian Response to ensure that OCHA provides a consistent range of complimentary humanitarian information services to all members of the humanitarian community.

Key dates


09-Oct:Launch of the first disaster site (Ebola);

09-Oct: Launch of the 1st regional site (West & Central Africa);

20-Jun: Launch of the 1st operational site of Version 2.0 in response to crisis in Iraq;

06-Jun: Migration of 1st operational site (Ethiopia) to Version 2.0; 

31-Mar: Version 2.0 is released on the central global site;



8-Nov: Typhoon Haiyan hits the Philippines. In the following 20 days, the Philippines Humanitarian Response websites becomes the most visited (humanitarian community run) website ever;

17-Jun: Version 1.16 released with Self-check-in which populates the contact list and experimental operational presence map and Syncronization with MailChimp lists;

21-May: Version 1.15 released with new layout and faceted search;



22-Dec: Global Education Cluster site on launched [first cluster site on platorm];

20-Dec: Version 1.10 released including Common Request Format features (for testing);

7-July: Version 1.0 of the platform was announced;

11-Jun: Beta 1.0 was released;

6-Jun: Mali Humanitarian Response site launched as the first site;

26-Mar: Alpha 1.0 was released;

20-Feb: development started with a development sprint