Welcome to the message library. This is an online searchable database of messages that acts as a reference for those wanting to disseminate critical information to affected populations in an emergency.It has been developed in collaboration with a number of different clusters/sectors in humanitarian response including Health, Water, Sanitation and Hygiene (WASH), Nutrition, Food Security, Protection (Child Protection, Gender-based Violence, Mine Risk Education), Education and Camp Coordination Camp Management. The message library can be used both as a disaster preparedness tool and following the outbreak of an emergency. If used in the correct way, the library should help improve communication with crisis-affected populations.
Click here to access the message library and associated guidance.
The e-learning course aims to raise awareness about the key components of effective communication with crisis-affected communities and to build knowledge and skills on how to communicate in practice.
The course is divided into five modules. The first two introduce learners to the course and the key concepts it covers. The remaining three modules are interactive, scenario-based challenges and involve learners having to make key decisions to do with communication during an earthquake, a post conflict situation and a hurricane/flood.
The modules are divided up as follows:
- How to use this course
- Why communication matters
- Knowing your target audience
- Crafting and adapting messages
- Communication: A two way process
Click here to access the course.
Media and Telecoms Landscape Guides
The online guides provide comprehensive and detailed information on the media and telecommunications landscape in a country. The guides can serve as a useful preparedness tool. In the immediate aftermath of an emergency, an information needs and access assessment can be undertaken in order to verify whether the channels of communication outlined in the guide are still functioning.
Click here to access the media guides.