Communication Strategy Materials

Please see below a number of documents developed by the infoasaid project to support aid agencies and other humanitarian responders to communicate better with crisis-affected populations. They include suggested questions for information needs and access assessments, templates, checklists and guidance on different channels of communication.

A brief description of each document is included below.

Questions for Information Needs and Access Assessments: In the aftermath of an emergency, a rapid information needs and access assessment can help aid agencies understand how people communicate, through which trusted channels and what types of information they need. The questions can be inserted into an inter-agency needs assessment or done as a separate exercise.

Radio Feasibility Assessment Checklist: This checklist helps you to decide whether radio is an appropriate channel of communication to use to communicate with the crisis-affected population.

TV Feasibility Assessment Checklist: This checklist helps you to decide whether television is an appropriate channel of communication to use with crisis-affected populations.

Frontline SMS and infoasaid: Assessing the Mobile Environment: This checklist helps you decide whether to use mobile phones as a channel of communication with affected populations.

Characteristics of Different Channels of Communication: This table outlines the pros and cons of using different channels of communication. Channels range from mass media such as TV, radio and print to the more traditional methods such as drama or music.

Emergency preparedness and response checklist for communication: This checklist contains a list of questions to help you be better prepared both before and after an emergency breaks.

Communication Strategy Template: This template includes a set of questions that will help guide you in developing your communication strategy.